Privacy Policy
City Hotels UAB (hereinafter referred to as „City Hotels”) is an important part of Your – Our customers and other data subjects. We are therefore committed to respect and protect the privacy of each data subject. This Privacy Policy contains essential information about City hotels’ processing of personal data, the storage of such data and the rights of data subjects.
Key terms
Personal data means any information about a natural person – the data subject – whose identified or identifiable, directly or indirectly, by reference to characteristics such as name, personal identification number, location data and internet identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity. Processing means any processing, whether or not by automated means, of any operation or sequence of operations which is performed on personal data or on sets of personal data, such as collection, recording, sorting, organisation, storage, adaptation or alteration, extraction, access, use, disclosure by transmission, dissemination or otherwise making available, or combining or merging with other data, restriction, erasure or destruction.
Recipient of the data: a natural or legal person, public authority, agency or other body, to whom the personal data are disclosed, whether or not to a third party. Public authorities, which may receive personal data in accordance with European Union or Member State law in the context of a specific investigation, shall not be considered as recipients of data. Processing of personal data public authorities shall comply with the applicable data protection rules that are appropriate to the purposes of the processing rules. ‘Third party’ means a natural or legal person, public authority, agency or other body which is not data subject, controller, processor, or persons to whom authorised by the controller or processor directly to process personal data data.
Consent of the data subject – any freely given, specific and unambiguous consent expression of the data subject’s wishes, whether by means of a statement or unambiguous means by which he or she consents to the processing of personal data concerning him or her.
Data subject means a natural person whose personal data are processed.
Personal data
Legitimate criteria for processing personal data „City Hotels collects and further processes your personal data only on the basis of the lawful grounds defined in the legislation governing the protection of personal data:
– Your consent,
– for the purpose of concluding and/or performing a contract with you. Purposes of processing personal data „City Hotels processes data for the purpose of providing accommodation services.
Personal data processed „City hotels processes the following data:
– With your consent, the personal data you provide when booking rooms through the website address, residential address, message/comment, payment card details) and for the purpose of providing accommodation services;
– with your consent, the personal data you provide when contacting City Hotels for any any email with the domain cityhotels.lt or by completing the enquiry form on www.cityhotels.lt form;
– your consent to the data you provide when purchasing a loyalty (guest) card;
– Personal data obtained when concluding business (cooperation) agreements with partners/
service providers (e.g. name, surname, email address, telephone number of the company contact person contact number);
– Other data which is collected on the basis of your consent and which is defined in detail in At the time consent is sought from you;
– Other data obtained for the purpose of concluding and/or performing a contract with you
– Video surveillance data when you visit the premises of City Hotels and the premises of City Hotels Algirdo g. 24, LT-03218 Vilnius.
Cookies
In order to improve your experience on the City Hotels website, we use cookies.
We use cookies to help us improve our experience at City Hotels by automatically creating small pieces of text information as you browse the site and are stored on your computer or other terminal device. The information collected by cookies enables us to ensure the smooth functioning of the website, to improve your browsing experience and to learn more about the behaviour of our website users, analyse trends and improve both the website and our service to you, and the services provided by City Hotels.
Cookie data is not passed on to third parties.
You can choose whether to accept cookies. If you do not agree to cookies being placed on your computer or on other your computer or other end device, you can change your internet browser settings to disable cookies. All cookies or enable/disable them one by one. However, please note that in some cases this may slow down the speed of internet browsing, limit the functionality of certain websites, or block access to a website.
Duration of storage of personal data
We will keep your personal data for no longer than the purposes of the processing require or provided for by law, if the law provides for a longer retention period.
We aim not to keep outdated or redundant information and to ensure that personal data and other information about customers is kept up to date and correct.
Provision of personal data
„City Hotels” provides your data:
– With your consent, to clearly defined recipients;
– To bodies or organisations as required by law;
– To other third parties with your consent, which may be obtained on a case-by-case basis. „Personal data security measures used by City Hotels „The online activities of City hotels comply with all the requirements for the relevant activities international legislation, European Union legislation and legislation of the Republic of Lithuania requirements.
General Data Protection Regulation (GDPR)
„City Hotels“complies with the General Data Protection Regulation (GDPR) when processing the personal data of data subjects.
Protection Regulation and has implemented appropriate organisational and technical measures for the processing of personal data security measures to protect personal data from accidental or unlawful destruction, alteration, disclosure or any other unauthorised use processing.
Procedures for the exercise of data subjects’ rights
You have the right to:
– To contact City Hotels to request information about the data processed by City Hotels
Your personal data (‘right to know’ and ‘right of access’);
– To ask City hotels to rectify or erase your personal data when you you find that the data is incorrect, incomplete or inaccurate („rights of rectification and destruction”) exercise of the „right to rectify and correct”);
– to request City Hotels to stop processing your personal data if you you find that personal data are being processed unlawfully or fraudulently („right to suspend”) exercise of the „right to suspend” right);
– Contact City Hotels to object to the further processing of your personal data or Your personal data („exercise of the right to object”);
– to request City Hotels to restrict the processing of your personal data where the processing of your personal data the processing of your personal data is unlawful („exercise of the right to restrict”);
– to request City Hotels to erase your data where the personal data have been processed unlawfully or the personal data are no longer necessary for the purposes for which they were collected or processed („right to be forgotten”);
– Contact „City Hotels“ to request information about the processing of personal data by „City Hotels“ personal data and receive the data in a structured, commonly used and computer-readable format („right to data portability”).
In exercising these rights, you may contact City Hotels in any way that is convenient for you:
By email: algirdas@cityhotels.lt
Tel. No. +370 652 30645
By post: Algirdo g. 24, LT-03218 Vilnius
If you are unable to resolve the matter with City Hotels and if you are concerned about any action/inaction by City Hotels that may not comply with this Privacy Notice or the law
requirements, you have the right to contact the supervisory authority, the State Data Protection Authority
Inspectorate, which is responsible for the supervision of legislation on the protection of personal data and control